Vonage Supports Expanding Small Business Market through the Pandemic with Future-Proof Cloud Communications Solutions

Vonage Powers Customer Support Communications and Authentication Solutions for Global Manufacturer Fisher & Paykel

For Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, the events of the last year have highlighted the importance of providing future-proof cloud communications solutions for its growing small and midsize (SMB) customer base.

In an increasingly digital and post-COVID world, the global transition to a virtual or hybrid work environment has leveled the playing field for small and medium sized businesses, empowering them with the tools and technologies to operate like their larger counterparts in the enterprise space. Built using Vonage Communications APIs, the Vonage Communications Platform (VCP) delivers a secure, scalable, flexible cloud communications platform that powers global engagement solutions across APIs, unified communications and contact center innovations for businesses large and small.

“We have witnessed a secular change in the way that business gets done, with success driven by digital experiences and the ability to serve employees and customers remotely,” said Jay Bellissimo, Chief Operating Officer, Vonage. “Small and midsize businesses, all over the world, must adapt to meet these customer expectations and provide the experience customers demand in order to not only survive but thrive.”