Vyopta, a leader in digital user experience management for collaboration, today announced a deeper integration with Microsoft Teams Rooms, including call, endpoint, and peripheral monitoring to ensure a high-quality user experience across various devices and platforms. Vyopta now offers enhanced collaboration intelligence, including contextual analytics and detailed reports on Microsoft Teams rooms and the status of the connected peripherals to Microsoft Teams, regardless of the make and model.
Vyopta monitors, analyzes, and reports live stream telemetry and insights and stores the related history of the core calling capability and peripherals in the room. This broad support includes endpoints and peripherals made by, Bose, Crestron, Cisco, Dell, HP, Lenovo, Logitech, Jabra, Poly, Surface, YeaLink, and many more.
“Quality of experience issues negatively affect virtual team collaborative work, which in turn prevents virtual teams from performing their best, hinders optimal engagement within and across teams and can create worker anxiety,” said Alfredo Ramirez, CEO of Vyopta. “We know that over 60% of organizations are using multiple meeting and collaboration platforms, many endpoint types, and varied communications networks. Thus, this new Vyopta support of Microsoft Teams Rooms provides IT with augmented collaboration intelligence to accelerate identifying and addressing the resolution of issues to assure optimal user experiences across Microsoft Teams Rooms and other endpoints/devices.”