Vyopta, the leading provider of Unified Communications (UC) monitoring and analytics, today announced comprehensive support for Microsoft’s cloud-based UC products including Microsoft Teams, Microsoft Teams Rooms, Surface Hub, and Skype for Business Online.
Vyopta is among the first to market in providing monitoring and analytics for Microsoft Teams, having participated in Microsoft’s exclusive Call Data API Technology Adoption Program (TAP). This capability accelerates Microsoft Teams rollouts, simplifies troubleshooting and reporting, and improves quality of service across the Microsoft-based voice and video calling experience.
“Microsoft Teams usage has surged exponentially as many organizations embraced remote work and many video-based services such as telehealth, distance learning and remote financial services,” said Alfredo Ramirez, CEO of Vyopta. “Vyopta is uniquely positioned to help large enterprises with mixed-vendor UC environments ensure a positive end user experience while optimizing collaboration, communication and business outcomes.” […]