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Windstream Enterprise delivers full omni-channel contact center capabilities with latest unified communications enhancement

LITTLE ROCK, Ark., Oct. 09, 2018 (GLOBE NEWSWIRE) — Windstream Enterprise (WE), a leading supplier of advanced network communications, has enhanced its XCaaS service to give enterprise and mid-market companies the ability to seamlessly link customer contacts across voice, digital, and open-media channels. The enhancement leverages Mitel’s 4.1 version of its industry-leading UCaaS and CCaaS solutions to deliver one of the most comprehensive suites of omni-channel customer service tools.