Windstream Enterprise Rolls Out Enhanced XCaaS

Windstream Enterprise Rolls Out Enhanced XCaaS

Windstream Enterprise has enhanced its XCaaS service to give enterprise and midmarket companies the ability to link customer contacts across voice, digital and open-media channels.

The enhancement uses Mitel’s 4.1 version of its unified communications as a service (UCaaS) and contact center as a service (CCaaS) offerings. Windstream said its upgrade to Mitel 4.1 is a “commitment to enabling a superior omnichannel experience.”