Yorktel, a leading provider of collaboration and managed service solutions for enterprise, public sector, education and healthcare customers worldwide, today announced the availability of universal Monitoring and Management for the Modern Workplace.
This first-to-market service is an enhancement to Yorktel’s existing solutions and provides Monitoring, Management and Analytics to address mixed environments involving multiple OEMs and devices across thousands of locations.
For organizations looking to provide a coherent service across their technology estate, Yorktel is the only provider offering a single pane of glass monitoring and analytics for Microsoft Team Rooms, Zoom Rooms, and Legacy SIP/H.323 devices.
The service includes complete incident detection and device monitoring from the cloud to the endpoint, and if desired, to the earpiece of a participant, to ensure the most comprehensive view of the workplace collaboration landscape. With this single monitoring and management solution, managers and administrators use just one provider to manage all meeting rooms (and home offices) and both modern software-based codecs and legacy devices. […]