Zip Zapp Zoom: Zapier Sues Zoom For Trademark Infringement

On Monday in the Northern District of California, plaintiff Zapier, Inc. filed a complaint against Zoom Video Communications, Inc. for trademark infringement and unfair competition, alleging that Zoom is using the name “Zapp” for its third-party app integration within Zoom, infringing Zapier’s “Zap” third-party app integration business, which Zoom has previously partnered with to use within Zoom.

According to the complaint, Zapier “is an internationally-prominent technology company specializing in online automation tools that connect and integrate third party internet applications (‘apps’) and application services.” In particular, Zapier stated that it accomplishes this through the workflow on its software, which can be used “in order to connect or trigger certain actions among different third-party apps that are integrated through Zapier.”

Zapier noted that its workflows are referred to as “Zap” or “Zaps.” Zapier claimed that “[a]s long ago as 2015, Zoom partnered with Zapier so that Zapier would provide Zaps that allowed Zoom’s and Zapier’s users to integrate the Zoom app with other third-party apps.” Zapier proffered that Zoom users utilize Zapier to integrate Zoom with other apps. Zapier asserted that “Zoom is completely aware of Zapier’s use of ‘Zap’ and ‘Zaps’ and the overlap with ‘Zapp.’”

Furthermore, the plaintiff claimed that Zoom’s website “currently contains instructions on how to create a Zap and integrate third party apps with Zoom through Zaps.” According to Zapier, “to justify the current stock price,” Zoom needs to introduce new products, one of which is “Apps in Zoom,” which are apps that can be used within Zoom. Zapier claims that “[s]uch connections and integrations between thirds party apps…are Zapier’s core value and business – and have long been referred to….as ‘Zaps.’” Zapier averred that Zoom announced that it would be calling the “Apps in Zoom” integration business “Zapps,” which the plaintiff found to be problematic. […]