Zoom Launches Hardware as a Service

Zoom Video Communications, Inc. (NASDAQ: ZM) today announced the launch of Zoom Hardware as a Service (HaaS).

Zoom HaaS will make Zoom Rooms and Zoom Phone more accessible by minimizing friction around hardware procurement. Customers can choose from a variety of solutions from leading hardware manufacturers DTEN, Neat, Poly, and Yealink.

With Zoom HaaS, customers can deploy a world-class communications experience with a variety of subscription options for phone and meeting room hardware. Zoom customers can scale video conference rooms and phones with budget-friendly hardware options and simple technology upgrades at an affordable, fixed monthly price. HaaS gives enterprises the same flexibility in their hardware as they have in their Zoom software.

  • Low upfront costs and predictable budgets: Deploy your Zoom solution with the hardware you need without the large initial investment, saving budget for other IT projects
  • Streamlined purchasing: Include your Zoom software and Zoom HaaS devices on a single invoice for simple end-to-end procurement
  • Scalability: Add hardware as your business evolves with high-quality devices that provide a turnkey experience for Zoom Phone and Zoom Rooms
  • Managed support options: All Zoom HaaS solutions will be supported through Zoom. IT teams will also have the option to be able to add professional and managed services for installation and enhanced end-to-end management. Zoom will expand its implementation of ServiceNow’s Customer Service Management to provide HaaS customer support


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