Whatever as a Service (the Reality Behind XaaS)

In this video research note, Recon Research’s Ira Weinstein provides the real story behind the everything-as-a-service craze.

Hardly a day goes by without us hearing about a new “as a service” offering.  And often the messaging around the offering focuses on the benefits of shifting a capital expenditure (CapEx) to an operational expenditure (OpEx).  So instead of an up-front cost, the customer pays a monthly fee.

Sure – such offerings do add value.  But is that what “as a service” (XaaS) is really about?

This video research note, available free to RR premium content subscribers, provides insight into this important topic and answers questions including:

  • Can EVERYTHING be a service?
  • Should everything be a service?
  • Does selling something (e.g. a product / solution) as a service make it more valuable?
  • What makes one type of service different from another?
  • Is there a future for XaaS in the enterprise communications, collaboration, and AV marketplace?

This content is available to premium subscribers only.
To see your content access options, please Sign In or Sign Up

Related Posts