Should You Care About Certifications?
Research note discussing the importance of and confusion related to certification programs and the concept of "being certified."
Content Type: Research Notes
Are Information Workers Ready for REAL Virtual Collaboration?
Research note discussing the importance of terminology, and whether the world is actually ready for true, multi-person, dynamic collaboration.
Google – The Massive Train that Should
Research note providing information, insight, and opinions on Google's products, efforts, and general behavior in the UC&C space.
Microsoft – Sometimes You Need to Follow to Win
Research note highlighting the pros and cons of Microsoft's behavior within key areas of the UC marketplace.
Cisco Updates Channel Program to Focus on New Buying Behaviors
Cisco introduces a new channel program aimed at rewarding partners focused on customer lifecycle and recurring revenue.
Survey Results – CEOs of AV Integration Firms Around the World
Results of September 2020 survey of CEOs from 27 AV integration firms (one from each of 27 countries) focused on the impact of COVID on the AV channel.
Survey Results – Devices Used While Working at Home
Results of RR's June / July 2020 survey of information workers offers insight into the devices people use while working from home.
Survey Results – AV Devices in Meeting Rooms
Results of RR's June / July 2020 survey of information workers offers insight into A/V devices found in company meeting rooms.
COVID-19 and the Pro-AV Industry
Research note focused on COVID-19 and the Pro-AV Industry, specifically the effects the pandemic has had on the trade.
Impact of Covid-19 Survey – Platform Recommendations (NPS Scores)
Results of RR's June 2020 survey on the Impact of Covid-19 and specifically whether respondents would recommend the telephony and video conferencing platforms they are using while working at home.