Evaluation – Zoom Rooms New Features

Hands-on testing of the Touch, Digital Signage, and Room Scheduling Capabilities of Zoom Rooms

Founded in 2011 by Eric S. Yuan, a former engineering executive from Cisco WebEx, California-based Zoom Video Communications (Zoom) is a leading enterprise video communications provider with a deep bench of executives and engineers from the industry.

When first launched, Zoom’s primary focus was on personal video conferencing.  In the last few years, Zoom has expanded its portfolio to include a suite of products providing a consistent experience for desktop, mobile, and conference room users.

In 2014, Zoom launched Zoom Rooms (initially called Zoom Presence) – a software-based conference room solution designed for installation on a customer-provided Windows or Mac PC and for use with off-the-shelf AV accessories.  In the last year, Zoom has added many power-features to its Zoom Rooms offering including:

  • Digital signage functionality
  • Touch display support (for system control and whiteboarding)
  • Room scheduling display capabilities

In February 2018, Zoom commissioned our team to perform a third-party assessment of these new Zoom Room features.  This document contains the results of our hands-on testing.

For additional information, please watch the Video Highlights of this evaluation.