Enterprise Connect 2022 – Post-Show Commentary and Insight from Recon Research
Our four-day stint in Orlando for this year’s Enterprise Connect show is already in the rear-view mirror. After three years of virtual events, it’s great to be back in the saddle again. Kudos to the Enterprise Connect team for putting on such an amazing show!
During this marathon of meetings and demos, we saw old friends, made new friends, and participated in (or hosted / moderated) many content sessions. In the end, we left Enterprise Connect with sore feet and updated information about dozens of conferencing, collaboration, unified communications, and contact center solutions.
Instead of covering the nuances of every single discussion and offering, this video focuses on the following five key themes we took away from this event:
- Interop, Interop, Interop
- Putting Contact Centers in the Proper Context
- Our Analysis of Analytics
- The Tier-1 Players Take the Field
- How Artificial is Artificial Intelligence