UC NOT as a Service

What happens when a cloud-based communication service you depend on goes down?

My Name is Ira and I’m a Communication Tool Addict

Yes.  I admit it.  I’m a communication tool junkie.  I depend on communication tools to reach and interact with the outside world.  In full disclosure, I use those same tools to reach the “inside world” as well.  It’s just easier and faster to IM someone than walk the long 25 feet to the next office.